Effective date: January 2026
tripr Ltd (“us”, “we”, or “our”) operates the https://tripr.travel website and associated online services, including our e‑commerce functionality powered by Shopify (collectively referred to as the “Service”).
This page informs you of our policies regarding the collection, use and disclosure of personal data when you use our Service and the choices you have associated with that data.
We use your data to provide and improve the Service. By using the Service, including purchasing products or services through our online store, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used have the same meanings as in our Terms and Conditions, accessible from https://tripr.travel.
DefinitionsService
The https://tripr.travel website and any associated services, including our Shopify-powered online store, operated by tripr Ltd.
Personal Data
Data about a living individual who can be identified from those data (or from those and other information in our possession or likely to come into our possession).
Usage Data
Data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
Cookies
Small files stored on your device (computer or mobile device).
Data Controller
The natural or legal person who determines the purposes and means of processing personal data. For the purposes of this Privacy Policy, tripr Ltd is the Data Controller.
Data Processors / Service Providers
Any third party that processes data on behalf of the Data Controller. This includes technology and platform providers such as Shopify.
Data Subject / User
Any living individual using our Service and whose Personal Data is processed. Information Collection and Use We collect several different types of information for various purposes to provide and improve our Service, including enabling online purchases and order fulfilment.
Information Collection and Use
We collect several different types of information for various purposes to provide and improve our Service to you.
Types of data collectedPersonal Data
While using our Service, including when you make a purchase through our Shopify store, we may ask you to provide personally identifiable information, including but not limited to:
Email address
First name and last name
Billing and shipping address
Phone number
Payment-related information (processed securely by Shopify and its payment processors)
Cookies and Usage Data
We may use your Personal Data to:
• Process and fulfil orders
• Communicate with you about your purchases, account, or enquiries
• Provide customer support
• Send newsletters, marketing or promotional materials where you have opted in (You may opt out of marketing communications at any time by using the unsubscribe link or contacting us directly.)
Usage Data
We may collect information on how the Service is accessed and used, including IP address, browser type and version, pages visited, time and date of visits, time spent on pages, unique device identifiers and other diagnostic data.
Location Data
With your permission, we may collect and store information about your location to provide, customise and improve our Service. You can enable or disable location services at any time via your device settings.
Tracking & Cookies Data
We use cookies and similar tracking technologies to track activity on our Service and improve functionality, analytics and user experience.
Cookies may be set by us or by third-party providers, including Shopify, to enable core site functionality such as shopping carts, checkout, and fraud prevention.
You can instruct your browser to refuse cookies or indicate when a cookie is being sent. However, some parts of the Service (including the online store and checkout) may not function properly without cookies.
Examples of cookies we use include:
Session Cookies – to operate the Service
Preference Cookies – to remember your preferences and settings
Security Cookies – to support security and fraud prevention
Commerce Cookies (Shopify) – to enable shopping cart, checkout and payment processing
Use of data
tripr Ltd uses collected data to:
Provide, operate and maintain our Service.
Process transactions and fulfil orders through Shopify Notify you about changes to our Service.
Provide customer support.
Monitor and analyse usage to improve our Service Detect, prevent and address technical or security issues Provide news, offers and information about similar goods or services, unless you have opted out.
Shopify and E‑commerce Processing
Our online store is hosted and operated using Shopify Inc. Shopify provides us with the e‑commerce platform that allows us to sell products and services to you.
When you make a purchase through our Service:
Your Personal Data is collected and processed by Shopify on our behalf in order to complete the transaction.
Payment information is handled securely by Shopify and its payment processors in accordance with the Payment Card Industry Data Security Standard (PCI‑DSS).
Shopify may store your data on secure servers, which may be located outside the United Kingdom or European Economic Area Shopify acts as a Data Processor for Personal Data processed on our behalf. Shopify’s use of your Personal Data is governed by their own privacy policy, which can be viewed on Shopify’s website.
Legal Basis for Processing Personal Data
(Under the General Data Protection Regulation (GDPR))
If you are located in the United Kingdom or European Economic Area (EEA), our legal basis for collecting and using Personal Data depends on the context in which it is collected.
We may process Personal Data because:
• It is necessary to perform a contract with you (e.g. processing an order).
• You have given us consent.
• The processing is in our legitimate interests and not overridden by your rights.
• We need to comply with a legal obligation.
Retention of Data
We retain Personal Data only for as long as necessary to fulfil the purposes set out in this Privacy Policy, including legal, accounting and reporting requirements. Usage Data is generally retained for a shorter period unless required for security, functionality improvements or legal obligations.
Transfer of Data
Your information, including Personal Data, may be transferred to and maintained on servers located outside your country or jurisdiction, including through Shopify’s global infrastructure. Where such transfers occur, we take reasonable steps to ensure appropriate safeguards are in place and that your data is treated securely and in accordance with this Privacy Policy.
Disclosure of Data
Business Transaction
If tripr Ltd is involved in a merger, acquisition or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data becomes subject to a different privacy policy.
Disclosure for Law Enforcement
Under certain circumstances, tripr Ltd may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
Legal Requirements
We may disclose your Personal Data where required to:
Comply with a legal obligation
Protect and defend the rights or property of tripr Ltd
Prevent or investigate wrongdoing
Protect the safety of users or the public
Protect against legal liability Security of Data
We take reasonable technical and organisational measures to protect your Personal Data. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Your Data Protection Rights (GDPR)
If you are a resident of the United Kingdom or EEA, you have rights including:
The right to access, update or delete your Personal Data
The right to rectification
The right to object to processing
The right to restriction of processing
The right to data portability
The right to withdraw consent at any time
You may exercise these rights by contacting us. We may need to verify your identity before responding. You also have the right to lodge a complaint with your local Data Protection Authority.
Service Providers and Analytics
We may use third-party Service Providers to support and analyse our Service, including:
• Google Analytics
• Google Analytics helps us understand how visitors use our Service. You can opt out using the Google Analytics opt-out browser add-on. Further information is available in Google’s Privacy Policy.
Links to Other Sites
Our Service may contain links to third-party websites. We are not responsible for the content or privacy practices of those sites and encourage you to review their privacy policies.
Children’s Privacy
Our Service does not knowingly collect Personal Data from anyone under the age of 18.
If you believe a child has provided us with Personal Data, please contact us so we can remove it.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page and the effective date updated. Where appropriate, we will notify you by email or prominent notice on our Service.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
By email: privacy@tripr.travel
By visiting: https://tripr.travel/privacy-policy
